Privacy Policy
Sai Sradha Tradelink Private Limited
Effective Date: 01/01/2026
At Sai Sradha Tradelink Private Limited (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our e-commerce garments website, use our services, or interact with us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Payment details (processed securely through third-party payment gateways)
- Order history
b. Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Deliver products and services
- Communicate order updates and customer support
- Improve website functionality and user experience
- Send promotional offers, newsletters, or marketing communications (with consent)
- Prevent fraudulent transactions and ensure website security
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Provide personalized shopping experiences
You can modify your browser settings to refuse cookies; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Payment gateway providers
- Shipping and logistics partners
- IT and website service providers
- Legal authorities when required by law
All third-party partners are expected to maintain confidentiality and data protection standards.
5. Payment Security
Payments made through our website are processed using secure third-party payment gateways. We do not store your complete debit/credit card information on our servers.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request information about data processing
To exercise these rights, contact us using the details below.
8. Data Security
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Sai Sradha Tradelink Private Limited
Email: care@saifashion.shop
Phone: 9038377985
Address: 9, Weston Street, Unit -136 1st Floor, Siddha Weston, Kolkata – 700013
13. Compliance with Indian Laws
This Privacy Policy is intended to comply with applicable Indian laws, including provisions under the Information Technology Act, 2000 and applicable data protection rules.