Terms and Conditions

Sai Sradha Tradelink Private Limited
Effective Date: 01/01/2026

Welcome to Sai Sradha Tradelink Private Limited . These Terms and Conditions (“Terms”) govern your access to and use of our e-commerce website, products, and services.

By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the website.


1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age; or
  • You are using the website under the supervision of a parent or legal guardian; and
  • You are legally capable of entering into binding contracts under applicable law.

2. Products and Services

Sai Sradha Tradelink Private Limited offers garments, apparel, fashion accessories, and related products through its online platform.

We reserve the right to:

  • Modify or discontinue products without prior notice
  • Limit product quantities
  • Refuse or cancel orders at our discretion
  • Correct pricing or product description errors

Product images are for illustrative purposes only. Actual colors and appearance may vary slightly depending on screen settings and manufacturing variations.


3. User Account

To access certain features, users may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of unauthorized account access

We reserve the right to suspend or terminate accounts found to contain false information or misuse the platform.


4. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
  • Prices are subject to change without prior notice.
  • Applicable taxes, shipping charges, and handling fees may be added during checkout.

Payments are processed through secure third-party payment gateways. We are not responsible for failures caused by banking systems, payment providers, or technical interruptions.


5. Order Acceptance and Cancellation

An order placed on the website constitutes an offer to purchase products.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to stock unavailability, pricing errors, suspected fraud, or operational issues
  • Request additional verification before processing orders

If payment has already been processed for a canceled order, eligible refunds will be initiated in accordance with our Refund Policy.


6. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Sai Sradha Tradelink Private Limited shall not be liable for delays caused by:

  • Logistics partners
  • Natural disasters
  • Government restrictions
  • Events beyond reasonable control

Customers are responsible for providing accurate shipping information.


7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our separate Return and Refund Policy.

Products may not qualify for return or exchange if:

  • Used, washed, or damaged
  • Missing original tags or packaging
  • Returned beyond the eligible return period

Refund processing times may vary depending on payment providers and banks.


8. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Website layout
  • Trademarks

are the exclusive property of Sai Sradha Tradelink Private Limited or its licensors and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


9. Prohibited Activities

Users shall not:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or accounts
  • Upload malicious software or harmful code
  • Engage in fraudulent transactions
  • Copy or misuse website content
  • Interfere with website functionality or security

Violation of these Terms may result in legal action and termination of access.


10. Limitation of Liability

To the maximum extent permitted by law, Sai Sradha Tradelink Private Limited shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business
  • Service interruptions
  • Technical errors
  • Unauthorized access to user data
  • Delays in delivery

All products and services are provided on an “as is” and “as available” basis.


11. Indemnification

You agree to indemnify and hold harmless Sai Sradha Tradelink Private Limited, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws or third-party rights

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


13. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for:

  • External website content
  • Privacy practices
  • Transactions with third parties

Users access such websites at their own risk.


14. Force Majeure

We shall not be held responsible for failure or delay in performance caused by events beyond our reasonable control, including:

  • Natural disasters
  • Internet failures
  • Government actions
  • Pandemics
  • Labor disputes
  • Technical failures

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Kolkata West Bengal.


16. Changes to Terms

Sai Sradha Tradelink Private Limited reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the updated Terms.


17. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Sai Sradha Tradelink Private Limited
Email: care@saifashion.shop
Phone: 9038377985
Address:- 9, Weston Street, Unit -136 1st Floor, Siddha Weston, Kolkata – 700013


18. Entire Agreement

These Terms and Conditions constitute the complete agreement between the user and Sai Sradha Tradelink Private Limited regarding website use and supersede all prior agreements or communications.